State Farm® Insurance Agent John Acker
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian LaFon
June 18, 2026
"Great bunch at this location. Very professional and always nice and helpful . I change vehicle quite a bit and they have always been by me all the way . Shout to shannon. Great job ."
"Brian, thank you for taking the time to leave us a review! I'm glad to hear that you've had such positive experiences with our team. Shannon and the rest of us are always here to help, especially with your vehicle changes. We appreciate your support and your business!"
Laura corbett
June 17, 2026
"What a phenomenal experience with Tosh Moore.
Two new cars within a week in our family household and everything was so easy because of the white glove service we received. Tosh even emailed us after normal work hours showing dedication and commitment.
Thank you for all the support!! Great team at John Acker State Farm Agency!"
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Tosh provided such dedicated service and made the process of insuring your new cars smooth and easy. We're proud to have a team that goes above and beyond for our customers. We appreciate your support and your business!"
Michelle Stent
June 8, 2026
"Mark was incredible with explaining the new insurance rates to me and helping me find what best suited my lifestyle. He took his time, answered every question and had more patience than was probably necessary to make sure I was comfortable with the policy I selected. I can’t say enough about mark and how he certainly made me feel welcome and part of the State Farm family. I definitely would recommend his services to any and everyone that I know."
"Thank you, Michelle! I'm really happy to hear that Mark was able to assist you so well with your insurance needs. It's great to know he took the time to ensure you felt comfortable and informed. We appreciate your recommendation and are glad to have you as part of our State Farm family. Feel free to reach out if you need anything else! Thank you for your business!"
Laura Orand
June 3, 2026
"Mark Schrader has done a great job finding me the best "apples to apples" deal for both my business and personal insurance policies. Very pleased with his service thus far and am even more happy to be saving money!"
"Thank you so much for the review Laura! Mark does a wonderful job and I am so happy you had a great experience working with him. We appreciate your business!"
Shane Mathis
May 14, 2026
"Mark Schrader has been working with me. He explains everything very well and helps me understand. I am very new to insurance things, but he does not take advantage of that. It would be very easy for him to be like a car mechanic and try to upsell me, but he just shares all the options with me."
"Thank you, Shane! I'm glad to hear that Mark has been providing clear explanations and helping you navigate your insurance options. It's important to us that you feel informed and comfortable with your choices. If you have any more questions or need assistance, feel free to reach out anytime! Thank you for your business!"
Bucksmooz
May 11, 2026
"I’ve Been dealing with Tosh and the team over at John Acker State Farm for about eight years . awesome people very easy to deal with and good rates . Definitely recommend."
"Thank you, Bucksmooz! I'm happy to hear about your positive experience with Tosh and the team over the years. It's great to know you find our service easy to deal with and our rates competitive. We appreciate your recommendation! Let us know if there's anything else we can assist you with. Thank you for your business!"
Robin Swinks
April 28, 2026
"Tosh is the absolute best!! Can’t recommend them enough!!!"
"Thank you, Robin! I'm delighted to hear that Tosh provided such excellent service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out! Thank you for your business!"
Maggie Barrow
April 27, 2026
"I am so glad I can talk to a real person and even able to go to an actual physical location if needed. Mark was great, we have done business with them 7 years ago and believe Mark was there, and still is, what tells me this is a solid company. Highly recommend it."
"Thank you for your review, Maggie! I'm happy to hear that you appreciate the personal touch and the option to visit us in person. Mark's dedication over the years truly reflects our commitment to providing reliable service. We’re grateful for your recommendation and look forward to assisting you whenever needed. Let us know if there's anything else we can do for you and thank you for your business!"
Sofia Sarrate
April 14, 2026
"John was incredibly helpful, responsive, and efficient. He took the time to understand my needs and worked around them to deliver the best possible outcome. Thank you, John!"
"Thank you for your review, Sofia! I'm glad to hear that John was able to assist you effectively and meet your needs. Your satisfaction is important to us, and we're always here to help. Let us know if there's anything else we can do for you! We appreciate your business!"
Erin Woeste
April 13, 2026
"Very organized and knowledgeable. Great office!"
"Thank you, Erin! I'm happy you found our office organized and knowledgeable. We aim to provide excellent service every time. Thank you for your business and if you need anything else, feel free to reach out!"
Victoria Avalos Duran
February 19, 2026
"Tosh helped me get the best possible price for my car insurance, and was very patient and helpful. I had an amazing experience with him!"
"Victoria, thank you for your wonderful feedback! I'm happy to hear that Tosh was able to assist you with your car insurance needs. We always aim to provide a supportive and helpful experience. If you have any more questions or need further assistance, feel free to reach out! Thank you for your business!"
Aaron Gray
February 18, 2026
"Mark is very cooperative and an excellent agent. If you’re looking for an agent that will work with you and get you the price you want definitely go to Mark."
"Aaron, I am so happy to hear that Mark was able to help you get the price you want. We are here for all of your insurance needs!"
Andrew McCarroll
February 5, 2026
"Got help from Tosh, He was extremely nice and informative, especially since it was my first ever getting insurance on my own. 10/10 Great service."
Carnell Major
January 26, 2026
"From day one, Tosh has had my back. Keeping me up with best way to spend my money and to make sure I am covered in every aspect of life. Tosh isn't just an agent he is also a friend. That exactly what he will do for you! Thank you Tosh!"
Trey Walters
January 16, 2026
"John Acker and team are always great to work with!"
Brett Hill
October 22, 2025
"Truly the easiest people to work with. Mark has been such an incredible resource--so kind and always willing to go the extra mile to help. We appreciate this team so very much!"
Elliott Hall
October 9, 2025
"I've used Tosh for all of my home, auto and business insurances for almost a decade now. His customer support is rare to find in a sales position - I can't say enough good things about him. If you're looking for honesty and good prices, this is your guy and your outfit to work with."
Lisa Zarrillo
August 22, 2025
"John Acker has been our trusted insurance agent for many years, handling everything from our home and rental properties to our cars and personal items. He is an honest, faith-driven man who is deeply committed to his clients, always taking the time to explain the pros and cons of any situation that may arise. His quotes are fair, his advice is reliable, and he is always willing to connect on a personal level—whether by phone, email, or in person. You simply won’t find a more genuine or trustworthy insurance agent in Charleston."
Laura Egnaczyk
August 22, 2025
"Everyone in the office was great to deal with! Attentive, quick turn arounds, fantastic to work with everyone in the office."
matt jones
August 6, 2025
"We’ve have had multiple policies with John for the last 4-5 years and their service and attention to detail is incredible!
Anytime Iv had a question or concern he’s been right there immediately!!
Highly highly recommend John and his team!!"
Cory Hogsett
July 22, 2025
"John and his team do everything they can and provide great customer service and support for any needs I may have. They always go above and beyond and I appreciate that! Thanks again"
michael a kollar
July 16, 2025
"Shannon is a definite rock star when it comes to customer service!"
lanaz washington
June 19, 2025
"This company has been with me for years. Most of my insurance needs are with John Acker my agent is Tosh.0. And he’s great. Come check them out."
Georgia Peyton
June 17, 2025
"The most helpful, courteous, respectful, and the most knowledgeable of all the Insurance companies we have ever encountered. They will make you happy with your Insurance experience!!! They are truthful and honest."
Belinda Buckheister
June 7, 2025
"Cindi worked with me to insure our golf cart.
She promptly returned my call and was very courteous."